Privacy Policy

Effective Date: August 1, 2026

Welcome to Covai Cleaning Experts. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our cleaning services.

1. Information We Collect

When you submit a booking request or contact us, we may collect the following information:

Full Name
Mobile Number
Email Address (if provided)
Service Requirement
Address or Service Location
Any information you voluntarily provide through our forms or messages.

We may also collect non-personal information such as your browser type, device information, IP address, and website usage data for analytical purposes.

2. How We Use Your Information

The information collected is used to:

Process and confirm your booking.
Contact you regarding your enquiry or service request.
Provide quotations and customer support.
Improve our website and services.
Send important service-related updates.
Comply with legal obligations where applicable.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website. Cookies help us enhance website performance and user experience.

You can disable cookies through your browser settings if you prefer.

4. Google Ads & Analytics

Our website may use Google Ads, Google Analytics, and similar tracking technologies to:

Measure website traffic.
Track advertising performance.
Improve marketing campaigns.
Understand visitor behaviour.

These services may collect anonymous usage information in accordance with their own privacy policies.

5. Information Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Although we implement reasonable safeguards, no internet transmission or electronic storage system is completely secure.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

7. Data Retention

We retain your information only for as long as necessary to:

Provide our services.
Maintain business records.
Comply with legal and regulatory requirements.
Resolve disputes where applicable.

8. Your Rights

You have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page along with the revised effective date.

We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Covai Cleaning Experts

Address:
Krishnaswamy Nagar, Sowripalayam Pirivu, Coimbatore, Tamil Nadu 641045, India

Phone:
+91 88702 22607

Email:
sheebablessy1010@gmail.com

Business Hours:
Open 24 Hours