Terms & Conditions

Effective Date: August 1, 2026

Welcome to Covai Cleaning Experts. By accessing our website or booking any of our cleaning services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Covai Cleaning Experts provides professional residential and commercial cleaning services in Coimbatore and nearby areas. Our services include, but are not limited to:

Home Deep Cleaning
Bathroom Cleaning
Kitchen Cleaning
Sofa Cleaning
Office Cleaning
Apartment Cleaning
Villa Cleaning
Floor Cleaning

Service availability may vary depending on location and scheduling.

3. Booking & Confirmation

Customers can book our services through our website, phone call, or WhatsApp.
All bookings are subject to availability.
A booking is considered confirmed only after our team contacts you and confirms the appointment.
We reserve the right to reschedule appointments due to unforeseen circumstances.

4. Pricing

Prices vary depending on the type of cleaning service, property size, and service requirements.
A final quotation will be provided before the service begins.
Any additional services requested during the cleaning may incur extra charges.

5. Customer Responsibilities

Customers are requested to:

Provide accurate contact and location details.
Ensure safe access to the property.
Remove or secure valuable, fragile, or confidential items before the cleaning service begins.
Inform us of any special cleaning requirements in advance.

Covai Cleaning Experts is not responsible for pre-existing damages or improperly secured valuables.

6. Cancellation & Rescheduling

Customers may cancel or reschedule their booking by informing us before the scheduled service time.
Repeated last-minute cancellations may affect future bookings.
We reserve the right to cancel or reschedule services due to weather conditions, emergencies, or operational requirements.

7. Payment

Payment should be made upon completion of the service unless otherwise agreed.
We may accept cash, UPI, bank transfer, or other approved payment methods.
Any applicable taxes will be included as per government regulations.

8. Limitation of Liability

While we take every reasonable precaution to provide high-quality cleaning services:

We are not liable for damage resulting from pre-existing conditions, normal wear and tear, or improper installation of household items.
We are not responsible for delays caused by traffic, weather conditions, or circumstances beyond our control.
Our maximum liability shall be limited to the amount paid for the specific service.

9. Warranty of Service

If you are not satisfied with the quality of our service, please notify us within 24 hours of service completion. We will review your concern and make reasonable efforts to resolve the issue where applicable.

10. Website Usage

Users agree not to:

Use the website for unlawful activities.
Attempt unauthorized access to our systems.
Upload harmful software, viruses, or malicious content.
Copy or reproduce website content without written permission.

11. Intellectual Property

All website content, including text, graphics, images, logos, and designs, is the property of Covai Cleaning Experts unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms & Conditions

Covai Cleaning Experts reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Covai Cleaning Experts

Address:
Krishnaswamy Nagar, Sowripalayam Pirivu, Coimbatore, Tamil Nadu 641045, India

Phone:
+91 88702 22607

Email:
sheebablessy1010@gmail.com

Business Hours:
Open 24 Hours